This Privacy Policy describes how HRP ("we", "us", or "our") collects, uses and protects information about visitors to our website at humresplan.com ("Website") and users of our software services ("Services").
Who we are
HRP (SMART Solutions LLC)
Email: info@smsolhrp.ru
Information we collect
Information you provide directly
When you fill out forms on our Website (such as the contact form or demo request form), we may collect:
- Full name
- Email address
- Company name
- Team size
- Any other information you voluntarily provide in your message
Automatically collected information
When you visit our Website, we automatically collect certain technical information:
- IP address
- Browser type and version
- Device type and screen resolution
- Pages visited and time spent on each page
- Referring website or source
- Cookie data (see section below)
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Schedule and conduct product demonstrations
- Send you information about our products and services (only with your consent)
- Improve our Website and Services
- Analyze usage patterns to enhance user experience
- Comply with our legal obligations
Legal basis for processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you submit a form or request a demo, you consent to our processing of your data for that specific purpose
- Legitimate interests: For analytics and website improvement, where our interests are not overridden by your rights
- Contract performance: When processing is necessary to fulfill a contract with you
Data sharing
We do not sell your personal data. We may share your information with:
- Service providers: Companies that help us operate our Website and Services (hosting, email delivery) under strict confidentiality agreements
- Analytics services: Umami (cookieless, privacy-focused analytics) and Google Analytics 4 for aggregated usage statistics
- Legal requirements: When required by law or to protect our rights
Cookies and tracking
Our Website uses cookies and similar technologies:
Essential cookies
Required for the Website to function properly, including:
- Cookie consent preferences
- Session management
Analytics cookies
We use:
- Umami: A privacy-focused, cookieless analytics service that does not track individual users across websites
- Google Analytics 4: Collects aggregated, anonymized data about page visits and user interactions
You can control cookie preferences through our cookie banner or your browser settings.
Data retention
We retain your personal data only for as long as necessary:
- Form submissions: Up to 2 years after the last interaction
- Demo requests: Up to 2 years after the demo or last contact
- Analytics data: Aggregated data retained indefinitely, individual session data not stored
Your rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to certain processing activities
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@smsolhrp.ru.
For EEA residents
If you are in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority.
Data security
We implement appropriate technical and organizational measures to protect your data:
- TLS encryption for all data transmission
- Regular security assessments
- Access controls and employee training
- Secure data storage with backups
International data transfers
If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Transfer to countries with adequate data protection
Third-party links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Children's privacy
Our Website and Services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this policy periodically.
Contact us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@smsolhrp.ru